Unintended Costs of Design Decisions: An Anecdote

In the early days of computers, someone decided to make “help” one keystroke away at F1.  No doubt this was reasonably handy in the days when help immediately popped up a list of available commands, and could be dismissed by a similarly single keystroke.  But the convenience of F1-Help changed significantly, and not entirely for the better, … More Unintended Costs of Design Decisions: An Anecdote